Is an AI Chatbot GDPR compliant?

Televanta's AI Chatbot is built for GDPR compliance.

Visitor consent is managed via a configurable consent notice before the first message is sent.

Chat data is stored with encryption at rest and in transit.

Data retention periods are configurable and all personal data can be deleted on request to fulfil data subject rights.

Televanta operates within European data protection frameworks and provides a Data Processing Agreement for customers who require it.

For example, an e-commerce company adds the Televanta consent notice in the local language before the chatbot activates.

Visitors who do not consent are shown a contact form instead.

The company's DPO approves the Televanta configuration in a single review session.

Use case: A healthcare technology company uses Televanta's chatbot on its patient portal.

The GDPR configuration ensures no personal health information is stored beyond the session, and all chat data is held within EU data centers, allowing the company to deploy the chatbot while meeting healthcare data regulations.