Can I customize how an AI Chatbot looks and communicates?

Yes.

Televanta's AI Chatbot widget is fully customizable.

You can set brand colors, upload your logo, choose the widget's position on screen, customize the welcome message, and give the chatbot a name and personality that fits your brand voice.

You can also configure the agent's tone from formal to conversational to match how your business communicates.

Enterprise customers can access additional customization including white-labeling and custom domain hosting for the Televanta chat widget.

For example, a luxury travel company names their Televanta chatbot "Aurora," sets the widget colors to match their brand palette, configures a warm, sophisticated welcome message, and trains Aurora on their exclusive destination portfolio.

Every visitor interaction feels like a conversation with a knowledgeable personal travel advisor.

Use case: A franchise network uses Televanta to deploy branded chatbots across 20 franchise locations.

Each location's chatbot shares the same knowledge base but has a location-specific welcome message, the local address and phone number, and the local manager's availability schedule.

Setup takes 15 minutes per location.