How does an AI Chatbot qualify leads?

Televanta's AI Chatbot can be configured with a lead qualification flow that activates when a visitor engages.

The chatbot asks a natural sequence of qualifying questions covering company size, use case, timeline, and budget range, then uses the answers to score the lead.

High-scoring leads are immediately routed to a salesperson via notification or CRM task, or offered a direct calendar booking link.

Lower-priority leads are nurtured with relevant content and logged for later follow-up.

The entire process runs automatically around the clock without human involvement until a qualified prospect is ready to talk.

For example, a visitor to a cloud storage company's pricing page is engaged by Televanta's chatbot.

Four conversational questions establish that they manage 200 employees and have a 10,000 euro annual software budget.

The chatbot scores the lead as high-priority and immediately sends a Slack notification to the sales team with a full lead summary.

Use case: A cybersecurity company uses Televanta's chatbot lead scoring to filter website visitors.

The sales team previously received 80 unqualified enquiries per week.

After deploying Televanta's qualification flow, they receive 20 enquiries per week, all pre-screened, and their close rate doubles.