What languages does an AI Email Agent support?

Televanta's AI Email Agent reads and responds in any language you configure, with multilingual support available out of the box.

The agent detects the language of the incoming email automatically and responds in the same language, even if your team monitors the inbox in a single language.

This is particularly valuable for businesses in Croatia and other multilingual markets where customers write in different languages to the same email address.

For example, a manufacturer exports to multiple countries.

Customer emails arrive in several languages to the same support address.

Televanta reads each email in the original language, responds in the same language, and logs the conversation to the CRM with a summary so the team can review interactions in their own working language regardless of what language the customer used.

Use case: An online travel booking company serving international markets uses Televanta to handle customer emails in any language from a single shared inbox.

The support team of three, all speaking one shared language, only see flagged emails needing human attention.

Televanta handles routine queries in every supported language automatically, effectively multiplying the team's language coverage without any new hires.