How do I get started with an AI Email Agent?

Getting started with Televanta's AI Email Agent begins with a free demo at televanta.ai/contact.

During the demo, the Televanta team reviews your inbox volume, the most common types of emails you receive, and your goals for automation.

Setup involves connecting your email inbox, loading your knowledge base content, configuring triage rules and confidence thresholds, and running a testing phase with sample emails before activating automatic replies.

Most businesses are processing live emails within five to ten business days of kickoff.

For example, a business owner books a Televanta demo on Monday, spends 90 minutes completing the knowledge base questionnaire with their team, approves the email template styles on Thursday, reviews Televanta's replies on a set of 50 test emails on Friday, and activates automatic replies the following Monday.

From that point, Televanta handles the inbox and the owner reviews only the flagged emails each morning.

Use case: A consulting company deploying Televanta for the first time starts with a limited pilot: only emails tagged "general enquiry" are handled automatically.

After two weeks reviewing every auto-sent reply and finding 97 percent accuracy, they expand Televanta's scope to cover billing queries and appointment requests.

By week six, 70 percent of all inbound emails are handled without any human involvement.