How much does an AI receptionist for hotels cost?
The cost of an AI receptionist for hotels varies depending on your call volume, the number of languages you need, and how deeply the system integrates with your property management system.
Most platforms are priced on a per-minute or monthly subscription basis, with typical starting points for independent hotels ranging from a few hundred euros per month up to higher tiers for chains and resorts with complex multi-property setups.
Televanta uses a per-minute model that scales with your actual usage, so you are not paying for capacity you do not use during quieter periods.
Setup is straightforward and does not require a technical team or custom development work on your side.
You can be taking calls with Televanta live within days of signing up, not weeks or months.
How to think about the ROI
The right question is not what the AI receptionist costs.
The right question is what your missed calls are already costing you.
A single missed reservation call from an international guest at midnight, who then books through Booking.com instead, might cost you 15 to 25 percent of a booking worth several hundred euros.
If your hotel receives even five to ten of those calls per week, the commission you are paying to OTAs on bookings that came to your phone first quickly exceeds the cost of an AI receptionist by a meaningful margin.
Beyond bookings, there is the cost of overnight staffing.
A hotel that pays two staff members to cover nights and weekends purely because the phone needs to be answered can often reduce or redirect that overhead entirely once an AI receptionist is in place.
What is typically included
Most AI hotel receptionist plans include 24/7 call answering, multilingual support, PMS integration, a call dashboard with transcripts and outcomes, and human escalation via transfer when needed.
Setup fees vary between providers.
Televanta includes onboarding support to configure the agent with your property's specific information, room types, rates, and policies so it sounds like it has worked at your hotel for years from the very first call.
Key benefits
- The monthly cost is predictable and scales with usage rather than headcount
- There are no sick days, no shift premiums, and no turnover costs built into the price
- Every call it takes that would otherwise have gone to an OTA pays for itself directly
- Because it runs 24 hours a day in every language you need, it generates revenue from calls your current setup is simply not capturing at all
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